Legal notice
Privacy
This page explains which personal data we process and how we protect it.
Last updated: July 9, 2026
Controller
The controller is Apex Vision Ventures LLC-FZ, Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates.
Email: hello@neotech.studio
Data we process
We process account details, contact details, recipient and trusted-contact information, uploaded messages, media files and technical usage data.
Payment data is processed by the payment provider and only the required payment status information is returned to us.
Why we process data
We use data to provide the service, store your memories, manage recipients, verify releases, process payments and keep the platform secure.
We also use contact details to send account, check-in, verification and invitation messages.
Legal basis
Processing is based on contract performance, consent where required, legitimate interests in security and reliability, and legal obligations where applicable.
You may withdraw consent where processing depends on consent.
Storage and security
We store data only as long as needed for the service, legal obligations or your chosen release settings.
We use technical and organisational safeguards to protect your data.
Who receives data
Data is shared with recipients only according to your settings and after the required verification.
Service providers such as hosting, email and payment providers may process data for us under appropriate safeguards.
Your rights
Depending on applicable law, you may request access, correction, deletion, restriction, portability or objection.
You may also contact a competent data protection authority.
Contact
For privacy questions or requests, write to hello@neotech.studio.